Delete your Gloryian account

In the app

Open You, then Security, then Delete my account. Confirm with your password. If you sign in only with Apple or Google, confirm with that sign-in instead.

On the website

Sign in, go to You › Account and security, and choose Delete account. Confirm with your password, or with a fresh Apple or Google sign-in if your account has no password.

Can’t sign in?

Email support@gloryian.com from the address on your account and ask us to delete it.

What is deleted

Right away: your highlights, notes, saved verses, reading and story progress, memory verses and plans; your name, email address and birth date are removed from the account; all your sessions are signed out; your Apple or Google sign-in links and church memberships are removed.

What may be kept: records we must keep by law, such as payment and giving records, and security records. Service logs are kept for 30 days and database backups for 35 days. Before deleting, you can download a copy of your data from You › Account and security.

Subscriptions

Deleting your account automatically cancels a membership or recurring gift you started on the website. It cannot cancel an App Store or Google Play subscription: cancel that first in your device’s subscription settings.

If you own a church on Gloryian, first hand it to another of its admins in the church dashboard (Hand over the church). They must accept; you then stay on as an admin and can delete your account. If the church has no other admin, you can close it there instead (it stays open until the end of the month already paid) and delete your account right away.

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